Medical and Business Training Associates

  • Customer Relationship Management
  • What CRM Is and Who It Serves
  • Checklist for Success
  • Requirement Driven Product Selection
  • Strategies for Customer Retention

CRM – CUSTOMER RELATIONSHIP MANAGEMENT

  • Building the Future
  • Homegrown vs. Application Service Provider
  • The Development Team
  • Evaluating and Reviewing Your Program
  • The Finale-End of Day

Accelerated Courses

This one-day course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization. 

Customer Relationship Management Courses